What to Expect on Your First Visit

Your child’s first visit to House of Smiles Pediatric Dentistry & Orthodontics is designed to be a positive, comfortable experience that sets the foundation for a lifetime of healthy dental habits. We understand that visiting a new dentist can feel overwhelming for both children and parents, so we’ve created a welcoming environment and gentle approach that helps every child feel safe and comfortable. Here’s what you can expect during your initial appointment with our caring team.

Before Your Appointment

Completing Your Forms

To make your visit as efficient as possible, please complete all patient forms before your appointment. This includes medical history, dental history, and insurance information. You can complete these forms online through our secure patient portal or print them from our website to bring with you.

Gathering Important Information

Please bring your insurance cards, identification, and any relevant medical records. If your child has taken any medications recently or has specific health concerns, make note of these details. Having this information ready helps us provide the best possible care for your child.

Preparing Your Child

Help your child feel excited about their visit by reading books about going to the dentist and explaining that the dentist helps keep their teeth healthy and strong. Avoid using words that might create anxiety, and maintain a positive attitude about dental care. Arriving a few minutes early allows time for check-in and helps your child get comfortable in our office.

Smiling teenager girl in dental office holding jaw model with teeth in her hands
Cute happy mixed raced teen girl, looking at the mirror with toothy smile, sitting on the dental chair while smiling female dentist showing the result of treatment teeth at the dental office

Upon Arrival

Warm Welcome

Our friendly front office team will greet you and your child warmly, helping you feel welcome from the moment you arrive. We’ll review your completed forms and verify your insurance information. If you haven’t completed forms in advance, we’ll provide them for you to complete in our comfortable waiting area.

Office Tour

For first-time visitors, especially younger children, we often provide a brief tour of our office. This helps children become familiar with the environment and see that our office is designed specifically for them. We’ll show them the treatment rooms, introduce them to some of our equipment, and explain how everything works in age-appropriate terms.

Meeting Your Dental Team

Your child will meet their dental hygienist and dentist before any treatment begins. We take time to build rapport with each child, learning about their interests and helping them feel comfortable. Our team is trained in pediatric behavior management and uses gentle, patient approaches with all children.

The Examination Process

Comprehensive Oral Health Assessment

Your child’s examination will be thorough yet gentle, designed to assess their current oral health and development. We examine their teeth, gums, jaw, and bite while using age-appropriate language to explain what we’re doing. For very young children, we may have them sit on a parent’s lap during the examination.

Digital X-rays (When Needed)

If X-rays are recommended, we use digital technology that provides detailed images with minimal radiation exposure. We explain the process to your child and use lead aprons for protection. Our digital X-rays are much faster than traditional film, reducing the time your child needs to hold still.

Gentle Cleaning

Depending on your child’s age and cooperation level, we may perform a gentle cleaning during the first visit. We use soft brushes and mild-tasting polishing paste to make the experience comfortable. For children who are anxious or very young, we may focus on the examination and save the cleaning for a future visit.

portrait of little boy sitting in dentist's office

Age-Specific Approaches

Infants and Toddlers (Ages 1-3)

For our youngest patients, the first visit focuses on examination and parent education. We examine teeth and gums while the child sits on the parent’s lap, making the experience less intimidating. We provide guidance on proper oral hygiene, diet, and what to expect as more teeth erupt.

Children in this age group often enjoy learning about dental instruments and procedures. We use “show and tell” techniques to introduce dental tools and make the experience educational and fun. We focus on building positive associations with dental care while providing gentle, thorough examinations.

School-age children typically receive comprehensive examinations and cleanings. This is often when we recommend orthodontic evaluations and discuss preventive treatments like sealants. We take time to educate children about proper oral hygiene and answer their questions about dental care.

Teen appointments focus on comprehensive dental care and may include discussions about orthodontic treatment, teeth whitening, and wisdom tooth development. We respect their growing independence while keeping parents informed about their oral health needs.

Portrait of a happy young boy with a toothy smile sitting on the dental chair at the dental office

Treatment Planning and Discussion

Reviewing Findings

After your child’s examination, we’ll discuss our findings with you in detail. We use easy-to-understand language to explain your child’s current oral health status and any recommendations for treatment. We’ll show you X-rays and explain what we see, answering any questions you may have.

Personalized Treatment Plan

If your child needs any treatment, we’ll create a personalized plan that addresses their specific needs. We explain each recommended procedure, why it’s necessary, and what to expect during treatment. We prioritize treatments based on urgency and your child’s comfort level.

Preventive Care Recommendations

We provide detailed guidance on home care, including proper brushing and flossing techniques for your child’s age. We discuss dietary recommendations, fluoride use, and other preventive measures that support optimal oral health between visits.

Scheduling Future Appointments

Regular Checkups

We’ll schedule your child’s next regular checkup, typically in six months. Regular visits help us monitor your child’s oral health and catch any problems early when they’re easier to treat.

Treatment Appointments

If your child needs treatment, we’ll schedule appropriate appointments and provide detailed instructions for preparation. We work with your schedule to minimize disruption to school and other activities.

Emergency Contact Information

We provide emergency contact information and instructions for handling urgent dental situations. Our team is available to provide guidance for after-hours emergencies.

Little baby girl sitting at dental chair with open mouth during oral check up while doctor. Visiting dentist office. Medicine concept.
Happy cute little boy in dental ofiice showing thumbs up after treatment

Payment and Insurance

Insurance Processing

We’ll process your insurance claims and explain your coverage and any out-of-pocket costs. Our team works to maximize your insurance benefits and will discuss any treatments that may not be covered.

Payment Options

We accept various payment methods including cash, credit cards, and financing options. We’ll discuss payment plans if needed and ensure you understand all financial aspects of your child’s care.

Making Dental Care Positive

Positive Reinforcement

We celebrate your child’s cooperation and bravery during their visit. Many children receive stickers, small toys, or other rewards for their participation. We focus on making dental care a positive experience that children look forward to.

Building Confidence

Our goal is to help your child feel proud of taking care of their teeth. We teach them about the importance of oral health and help them develop confidence in their ability to maintain healthy teeth and gums.

Addressing Anxiety

If your child shows signs of anxiety, we have various techniques to help them feel more comfortable. This may include desensitization appointments, nitrous oxide, or other comfort measures tailored to their needs.

portrait of a smiling child with blonde curly hair on examination in a dental chair. Pediatric dentistry
Smiling child boy check-up in dentist office. Caries prevention and dental treatment. Healthy teeth and smile. Dentistry. Children's doctor orthodontist. Orthodontics. Dentist appointment.

After Your Visit

Home Care Instructions

We provide detailed instructions for maintaining your child’s oral health at home. This includes brushing and flossing techniques, dietary recommendations, and what to watch for between visits.

Follow-Up Communication

Our team may follow up with you after the visit to ensure your child is doing well and to answer any questions that arise. We’re always available to provide guidance and support between appointments.

Ongoing Support

We’re here to support your family’s oral health journey. Whether you have questions about home care, concerns about your child’s development, or need advice about dental habits, our team is always available to help.